Who we are
Secret Adriatic d.o.o. (hereinafter: Secret Adriatic), Put Mavarčice 1/a, 21223 Okrug Gornji, Croatia, takes the protection of its customers and prospective customers’ personal data very seriously -and notify you here of the modality of our handling of individual-related data.
The following Privacy Policy will provide you with information about the personal information that is being collected, processed, and used.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you navigate through our website www.secret-adriatic.com and the choices you have associated with that data. This policy applies when we act as a data controller with respect to the personal data of our visitors.
What personal data we collect and why we collect it
Personal information is information that specifically identifies an individual, such as your name, email address, telephone number, address, company, sex, and country.
We only collect personal information from you when you:
- Contact us directly by email
- Contact us directly by phone call.
- Contact us through our email contact form
- Fill an inquiry form on our boat search engine page.
- Contact us through our “Call us”
- Contact us through our Chat option.
- Fill our newsletter subscription form.
- Contact us through our Social Networks (Facebook, Instagram, LinkedIn)
Cookies
A cookie is a piece of text that is stored on your computer by your web browser. We use cookies to monitor how people use our site so we can develop and improve the design, layout, and function of the site.
We use Google Analytics to track the website activity of the users such as session duration, pages per session, bounce rate etc. along with the information on the source of the traffic.
Google Analytics Terms of Service
Cookies enable us to identify your device. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example.
Agency also uses cookies to help us to improve the performance of our website to provide you with a better user experience.
We also allow cookies that may be served where we embed social media links such as Facebook, Instagram, Twitter, YouTube, and LinkedIn.
How to Control and Delete Cookies?
Secret Adriatic will not use cookies to collect personally identifiable information about you. However, should you choose to disable, reject or block our cookies, some parts of our websites will not function fully, or in some cases, our website will not be accessible at all.
For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit www.allaboutcookies.org.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Secret Adriatic processes your personal data to be able to deliver our services to you and to run, maintain and develop our businesses. If you contact our sales, we will use the information provided by you in accordance with our terms of use.
In order to ensure that our services are in line with your needs, these data will be used to gather information like statistical analysis, customer satisfaction surveys, business improvement, or any other business-related action with an end goal of providing you the best possible offer.
Secret Adriatic processes your personal data to perform our contractual obligations towards you, and to comply with legal obligations. Furthermore, we process your personal data to pursue our legitimate interest to maintain and develop our businesses.
How long we retain your data
We store and process personal data only for as long as is necessary for the execution of a certain legitimate purpose unless the applicable regulations provide for a longer period of storage for a particular purpose. In the case of giving consent to marketing, we keep the data as long as the consent is not withdrawn. In the case of rejected bids, where no consent has been given for marketing, we keep the data related to the bid for one year, and in case you ask us to delete them, they will be deleted immediately. Personal data that is no longer needed is either irreversibly anonymized or destroyed in a secure manner.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
During the booking process, the user of our web pages is asked to complete a booking inquiry containing some contact details (names, telephone number and home address, date of birth, and e-mail address). These details are used solely for the purpose of contacting the customer.
They will be used by and will be accessible to partners only, i.e. contractors, like hotels and agents, in order to deliver documents and carry out the services. Information relating to payment is under special protection and will only be accessible to banks or credit card companies in order to authorize the payment.
Visitor comments may be checked through an automated spam detection service.
Direct marketing activities
Secret Adriatic processes your personal data to inform you about our services and to inform you of changes and top solutions for our services and products. Your data are also used for research and analysis to improve our services and our website experience.
We may also use your data entered on our website in certain cases to send information by email newsletter campaigns about other services, provided that you have given us consent to that.
How we protect your data
We take appropriate technical and organizational measures to ensure that the information disclosed to us is kept secure, accurate, and up to date and kept only for so long as is necessary for the purposes for which it is used.
You should be aware that the use of the Internet is not entirely secure. We will do our best to protect your personal data we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features such as encryption to try to prevent unauthorized access.
What data breach procedures we have in place
We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
March 01st, 2019.